WorldHost customer service training has been used to train over 160,000 people in the UK, and one million people worldwide.
This includes tens of thousands of volunteers and staff at the London 2012 Olympic Games and Paralympics, who were widely praised for the fantastic welcome they gave to visitors.
Now widely recognised as the leading global destination for visitor welcome, the WorldHost programmes provide a gold standard in training for any business that relies on day-to-day interaction with customers for success. WorldHost has also been endorsed by VisitEngland, VisitScotland, VisitWales and the Northern Ireland Tourist Board.
There are a wide range of benefits from achieving WorldHost which can be found here.
"The Fife WorldHost Steering Group is keen to ensure that local businesses have the tools to succeed in a very competitive market place, and is delivering a programme of WorldHost training across the region.
"Excellence in customer care is a hugely powerful tool for any employee and it's no surprise that successful businesses all have a very positive and outgoing attitude in this area. The WorldHost programme is a short, sharp reminder to all those people you have facing your customers on a daily basis.
"And, depending on how many employees you sign up, your whole business and even the area your business is in can achieve WorldHost recognition - a truly wonderful and powerful marketing tool for any business."
Chair – Fife WorldHost Steering Group
You can download the WorldHost: Principles of Customer Service presentation below.